01242 375001

01242 375001

We are your local Harvey dealer.

Find out about the UK's #1 Water Softener!

Want to find out the effect beautifully softened water would have on you, your home and family?

Why buy from us?
  • Extended Guarantee: You'll benefit from a 10 year guarantee vs 3 years buying direct
  • Dedicated Softener Specialist: Yep, that's all we do. And we're very good at it
  • ​Years of Experience: Since 1998 we've been installing softeners
  • Local Support: We're based here in The Cotswolds so you'll get a fast top notch service
  • Qualified Surveyors: All our surveys are carried out by qualified engineers not sales staff
  • A Personal Touch: We're a family run business and pride ourselves on our friendly approach
  • 5 Star Rated Service: Attention to detail from customer service to installation
  • ​Qualified Engineers: All of our engineers are trained to City & Guilds Level 3
  • Verified CIPHE company: You'll find us on the Chartered Institute of Heating and Plumbing
  • Finance Options Available: Get in touch for more info

What are customers' are saying...

Benefits of softened water.

(Psst... you'll save up to £400 a year too!)

Bubblier baths - enjoy more lather!
Fewer products - you'll be able to reduce the amount of products required from shampoos to cleaning products.
Cheaper bills - pipes will descale and your hot water system will become more efficient!
Soft hair and skin - no longer suffer the drying effect hard water has on hair and skin!
Longer lasting appliances - scale will begin to diminish extending the lifespan of appliances!
Less time cleaning and a shiner finish around the home!

The effects of hard water.

The negative effects of hard water come in the form of scale and scum. You may be familiar with the tell-tale signs: white marks around baths and basins often coupled with unsightly white marks on sinks, toilet bowls and shower heads. In worst case scenarios, the build up of limescale can create blockages in pipework and lead to the premature failure of water heaters and other appliances.

Due to its composition, hard water also has difficulty making a lather when combined with soap, resulting in a less than effective wash. Clothes can be left grey and dingy, whilst dishes and glasses can appear dull and smeared. Your hair can also be affected by hard water, leaving it dull and difficult to manage. 

What is hard water?

Hard water is the name given to water which contains magnesium and calcium minerals. Hard water becomes such when rainwater, which is naturally soft, falls on porous ground, such as limestone or chalk. As the rainwater penetrates the porous ground, it picks up the magnesium and calcium particles along the way, which it retains once it gets to the reservoir and when it enters your home.
  
There are many effects of hard water, the majority of which are detrimental to your home. Due to the mineral content of hard water, it creates limescale build up in your home which makes it appear unclean and clogs up shower heads and even corrodes the inside of your appliances, reducing their efficiency and lifespan.

The composition of hard water means that it is also damaging to the natural layer that protects your skin, and some studies have shown that there is a correlation between hard water and dry skin conditions like eczema.

Hard water and the water cycle.

To understand how hard water is created, we need to find remind ourselves of the water cycle and how naturally soft rainwater falls to earth.
  
The image shows how the water cycle works. To summarise; the sun heats water, which in turn evaporates into water vapour. Water vapour rises into the air, where it eventually cools and condenses into clouds. The clouds will be transported long distances and will eventually break apart forming precipitation or rainfall. Water collects on the ground, rivers, lakes and oceans, where the sun will heat it up once again, starting the process all over again.

The evaporation process means that only pure water is drawn up to become clouds – and therefore all water that falls from the clouds in the form of rain is pure and free of mineral content – we call this soft water. It is only when that water reaches the ground that it starts to pick up hardness minerals.

Our payment options.

  • Buy Outright: cash, credit/debit card, cheque
  • Pay Monthly: range of payment options with our partner lender
  • 0% Interest Free: over 12 months
*The loan will cover 100% of the cost of your water softener and depending on how long you decide to take the loan out for, the monthly amount will be taken from you by our lender partner. As with most other loans, this option requires an approval process and credit check. Cotswold Water Softeners Ltd are NOT authorised or regulated by the Financial Conduct Authority

Recent Installations:

Recent Installations:

Manufactured in Old Woking, UK

Leading Technology now with WIFI

Frequently Asked Questions

How much does a fully installed water softener cost?
The average cost of a full installation is approximately £1600.00 inc VAT, for the average home. This would be for a block salt softener or similar capacity electric softener. The more people in the home and the harder the water, the larger the softener and the greater the cost. Installations vary hugely, depending on the size of your home, size of pipework, location of the stop tap and ancillary equipment you may wish to include. Three way taps and a drinking water filter are a common addition with a softener installation.
Where does it go?
A softener is normally installed close to the stop cock. This is usually under the sink but in older properties can be anywhere on the ground floor within the building. If the garage is adjacent to the kitchen it is sometimes possible to install the softener in the garage. Other possible locations could be outside in an insulated cabinet or even in a loft. Larger properties will often have plant rooms which are ideal locations for a softener.
How big is it?
A small water softener is about the size of a desk top computer tower. The non electric models tend to be the smallest and use block salt. A large softener for domestic use, could be as tall as a person and take up more space.
How much does it cost to run?
Two people in a hard water area of 300mg/l on block salt would have running costs of around £7.00 a month. If you had an electric softener using tablet salt it would be roughly half this amount.
Where do I get salt from?
We supply and deliver block salt, both 8 kg and Harvey 4.3kg blocks. We also do tablet and granular salt in 25kg or 10 kg bags.
Can I take it with me when I move?
Yes. We install all our softeners on manifolds which allow the softener to be isolated and the bypass valve opened to allow hard water to service. Call us and we will remove your softener and reinstall it in your new property. (Assuming you are moving locally!)
Can I take it with me when I move?
Yes. We install all our softeners on manifolds which allow the softener to be isolated and the bypass valve opened to allow hard water to service. Call us and we will remove your softener and reinstall it in your new property. (Assuming you are moving locally!)
Will it effect my water pressure?
Putting anything in the pipe work will affect water pressure, however it doesn't normally affect it to the extent that you will notice. You will get between 0.3-0.5 bar pressure drop across the softener. We install all our softeners using full bore valves and pipework so the pressure drop is minimised.
Will it effect my water pressure?
Putting anything in the pipe work will affect water pressure, however it doesn't normally affect it to the extent that you will notice. You will get between 0.3-0.5 bar pressure drop across the softener. We install all our softeners using full bore valves and pipework so the pressure drop is minimised.
Can I drink softened water?
Yes. The World Health Organisation says that providing your incoming water hardness is below 435mg/l (most of the Cotswolds is around 300mg/l) it is safe to drink. However, soft water shouldn't be used to make up baby food formula or by those on a low sodium diet. If in doubt drink hard water.
Do I need a hard water tap?
You should have a hard water drinking tap in the" food preparation area" usually the kitchen. We will either alter the plumbing to cold supply of your kitchen tap so it is hard, fit a faucet tap or triflow tap to provide hard water. Most people like the choice of having both as tea and coffee tastes better with soft water and tends not to stain the cups as much.
Cotswold Water Softeners Ltd 
Unit 56, Space Business Centre, Tewkesbury Road, Cheltenham GL51 9FL
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